Data & Privacy

Baji Online Privacy Policy

Your privacy matters to us. This policy explains exactly what data baji online collects, why we collect it, how we use it, and what rights you have over your own information. No jargon, no runaround — just a straight answer.

Last updated: January 2025

How Baji Online Protects Your Data

Before you read the full policy, here are the six things that matter most about how baji online handles your personal information.

Encrypted at Every Step

All data transmitted between your device and the baji online platform is protected with TLS encryption. Stored data — including payment details and personal records — is encrypted at rest using industry-standard protocols. Your information is never sent or stored in plain text.

Never Sold to Third Parties

Baji online does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The data you share with us stays with us — or is shared only with the specific service providers needed to operate your account, under strict confidentiality agreements.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Baji online provides a straightforward process for exercising these rights — contact our support team and we'll handle your request promptly, typically within 30 days.

Minimal Data Collection

We only collect the data we actually need. Baji online doesn't build unnecessary profiles or collect information that isn't relevant to operating your account, processing your transactions, or complying with our legal obligations. Less data collected means less risk for you.

No Unnecessary Tracking

Baji online uses cookies and analytics tools only to improve platform performance and your experience. We do not use tracking technologies to follow you across other websites or build advertising profiles. You can manage cookie preferences through your browser settings at any time.

Breach Notification

In the unlikely event of a data breach that affects your personal information, baji online will notify affected players promptly and take immediate steps to contain the incident. We maintain an incident response plan and conduct regular security reviews to minimise the risk of breaches occurring.

01 Who We Are

This Privacy Policy applies to baji online ("we", "us", "the Platform"), the gaming platform operated at baji-online.app. Baji online is the data controller responsible for the personal information collected through this website, mobile application, and all associated services.

This policy explains how baji online collects, uses, stores, and protects your personal data when you visit our platform, create an account, make a deposit, or interact with any of our services. It also explains the rights you have in relation to your data and how to exercise them.

Scope of This Policy

This policy covers all personal data processed by baji online in connection with the platform. It does not cover third-party websites or services that may be linked from our platform. We recommend reading the privacy policies of any third-party services you use independently of baji online.


02 Data We Collect

Baji online collects only the personal data necessary to provide our services, comply with legal obligations, and maintain the security of the platform. The categories of data we collect are outlined below.

Category Examples Purpose
Identity Data Full name, date of birth, nationality Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, security alerts
Financial Data Payment method details, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, OS Platform security, fraud detection, performance optimisation
Usage Data Pages visited, games played, session duration Platform improvement, responsible gaming monitoring
Verification Data Government-issued ID, proof of address Identity verification, regulatory compliance

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.


03 How We Collect Your Data

Baji online collects personal data through several channels, depending on how you interact with the platform:

  • Directly from you when you register an account, complete verification, make a deposit, or contact support
  • Automatically when you use the platform — through cookies, server logs, and analytics tools that record technical and usage data
  • From third-party payment providers when you make a deposit or withdrawal, who share transaction data with us to process your request
  • From identity verification services we use to confirm your age and identity in compliance with our obligations
  • From fraud prevention and security services that help us detect suspicious activity on the platform
Automatic Collection

Some data is collected automatically when you visit baji online, even before you log in. This includes your IP address, browser type, and the pages you visit. This data is used solely for security and performance purposes and is not linked to your account unless suspicious activity is detected.


04 Why We Use Your Data

Baji online uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent. The primary purposes for which we process your data are:

  • To create and manage your baji online account and verify your identity
  • To process deposits, withdrawals, and other financial transactions securely
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
  • To detect, investigate, and prevent fraud, cheating, and other prohibited conduct
  • To provide customer support and respond to your queries and complaints
  • To send you important account notifications, security alerts, and service updates
  • To monitor your gaming activity for responsible gaming purposes and apply limits where necessary
  • To improve the platform, fix bugs, and optimise the user experience based on usage patterns
  • To send you promotional communications about baji online offers — only if you have opted in to receive them

If you have opted in to marketing communications, you can withdraw that consent at any time by updating your account preferences or contacting our support team. Withdrawing marketing consent does not affect the processing of data for other purposes listed above.


05 Legal Basis for Processing

Baji online processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance — processing necessary to provide the services you have signed up for, including account management and transaction processing
  • Legal obligation — processing required to comply with applicable laws, including AML regulations, KYC requirements, and tax reporting obligations
  • Legitimate interests — processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights
  • Consent — processing based on your explicit consent, such as sending marketing communications or using non-essential cookies
Withdrawing Consent

Where we rely on your consent to process data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.


06 Who We Share Your Data With

Baji online does not sell your personal data. We share data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

  • Payment processors — to facilitate deposits and withdrawals on your account
  • Identity verification providers — to confirm your age and identity as required by our compliance obligations
  • Fraud prevention services — to detect and prevent fraudulent activity on the platform
  • IT and hosting providers — who provide the infrastructure on which the baji online platform operates, under strict data processing agreements
  • Regulatory and law enforcement authorities — where we are legally required to disclose information, for example in response to a court order or regulatory investigation
  • Game software providers — limited technical data may be shared with third-party game developers to resolve disputes about game outcomes

All third parties with whom baji online shares personal data are required to handle that data in accordance with applicable data protection laws and our contractual requirements. We do not permit third parties to use your data for their own marketing purposes.


07 Cookies & Tracking Technologies

Baji online uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. Cookies are small text files stored on your device when you visit the platform.

  • Essential cookies — required for the platform to function, including session management and security. These cannot be disabled.
  • Functional cookies — remember your preferences such as language settings and login status to improve your experience
  • Analytics cookies — help us understand how players navigate the platform so we can improve performance and usability
  • Security cookies — used to detect and prevent fraudulent activity and protect your account

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the baji online platform. We do not use advertising or cross-site tracking cookies.

Analytics Tools

Baji online uses analytics tools to collect aggregated, anonymised data about platform usage. This data does not identify individual players and is used solely to improve the platform experience for all users.


08 Data Retention

Baji online retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The retention periods we apply are:

  • Account data is retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations
  • Transaction records are retained for a minimum of five years from the date of the transaction
  • Identity verification documents are retained for five years after the end of the business relationship
  • Support communications are retained for two years from the date of the interaction
  • Technical and usage data collected via cookies is retained for up to 13 months

When personal data is no longer required, baji online securely deletes or anonymises it. If you request deletion of your data before the end of the applicable retention period, we will delete what we are legally permitted to delete and explain why any remaining data must be retained.


09 Your Rights

You have a number of rights in relation to the personal data baji online holds about you. These rights are summarised below. To exercise any of them, contact our support team with your request.

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where we have no legal basis to retain it.

Right to Restriction

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

Baji online will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further two months, in which case we will notify you of the extension and the reason for it. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.


10 Data Security

Baji online takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data in transit between your device and our servers
  • Encryption of sensitive data at rest, including payment information and identity documents
  • Access controls that restrict employee access to personal data on a need-to-know basis
  • Regular security audits and penetration testing conducted by independent specialists
  • Two-factor authentication options available to all registered players
  • Continuous monitoring of platform activity for signs of unauthorised access or suspicious behaviour

While baji online takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.

Report a Security Concern

If you believe your baji online account has been compromised, or if you discover a security vulnerability on the platform, contact our support team immediately at [email protected]. We take all security reports seriously and respond promptly.


11 Children's Privacy

The baji online platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and return any deposits to the original payment method.

If you believe a minor has accessed the baji online platform, please contact us immediately at [email protected] so we can take appropriate action. We also encourage parents and guardians to use parental control tools to prevent minors from accessing online gaming platforms.


12 Updates to This Policy

Baji online may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the "Last updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, we will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the baji online platform after any update constitutes your acknowledgement of the revised policy.

Stay Up to Date

We recommend reviewing this page periodically. If you have questions about any changes to this policy, contact our support team before continuing to use the platform.


13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how baji online handles your personal information, please get in touch with our team. We're available around the clock and aim to respond to all privacy-related queries within two business days.

  • Email: [email protected]
  • Live chat: available on the platform after login
  • For data rights requests, please include your registered email address and account ID

For more information about your rights and responsibilities as a player, you can also review our Terms and Conditions and our Responsible Gaming page.

Safe & Secure

Play with Confidence on Baji Online

Your data is protected, your transactions are encrypted, and your rights are respected. Join baji online today and experience a platform built around trust — not just games.